Frequently Asked Questions

Yes, every product we sell is brand new and boxed in it's original packaging. We do not offer refurbished or used products. All products include their standard accessories, with no exceptions.

Yes, products are supplied with a 2-year UK warranty. All repairs are completed at the manufacturers UK service centre, authorised by us.

You would simply book any repair via manufacturers website.

We accept all major debit and credit cards including MasterCard, Visa and American Express. We accept PayPal and Apple Pay.

We also offer interest-free finance via PayPal Credit to our customers.

Yes, we offer interest-free finance via PayPal Credit to our customers. You may select PayPal at checkout and then choose PayPal Credit under 'ways to pay' on their website.

Yes, we offer a price promise to be the cheapest UK based retailer. If you find a cheaper price, please reach out and we will do our best to beat their price.

You may use our Live Chat,
email us at support@nextdaydeal.co.uk
or call on 0203 488 8918

Yes, if the order has not been processed by our warehouse, then we will provide you with a full refund.

Please be aware that once an order has been processed, we will not be able to cancel it. If you still need to cancel, you would need to return your order in accordance with our Returns Policy.

As our order processing is quick, please contact us immediately if you need to cancel an order.

All orders placed before 2pm with payment cleared will be shipped via a next day service.

We mainly use Royal Mail, DPD or DHL as delivery partners. They are extremely quick and reliable. All products are sent fully insured.

Please note deliveries to Ireland or Channel Islands may take a day or two longer depending on your location.

Further information can be found in our Shipping Policy.

We offer free delivery to all customers within the UK. For EU destinations, you'll find the delivery cost at checkout.

We have our warehouses in Manchester, London and Southampton. Your order will be shipped from any of our warehouses, depending on the logistical situation.

We use Royal Mail, DPD, DHL and UPS as delivery partners, which are the best in the business. It should arrive at your doorstep the following day.

All orders are sent fully tracked so you will know exactly what's happening via delivery partners website.

Yes, all of our delivery partners including Royal Mail, DPD, DHL and UPS offer collection services from a local pick up point.

This can be selected once your order has been dispatched using the tracking.

No problem. We have a 14 day money back guarantee. Just notify us within 14 days of delivery, which is shown on the tracking by our delivery partners.

Please note the product has to be in 100% new and unused condition to take advantage of our 14 day money back guarantee.

Further information can be found in our Returns Policy.

If the product is dead on arrival or becomes faulty within 30 days, we can offer a new replacement or full refund.

We will arrange for a delivery partner to collect the faulty product from a location of your choice, free of charge.

Further information can be found in our Returns Policy.

We send all parcels fully insured with our delivery partners. If a product is damaged or lost, we can offer a new replacement or full refund.

We will arrange for a delivery partner to collect the damaged product from a location of your choice, free of charge.

Please note that you will be responsible for providing an address where you will be available to accept the package. If the package is delivered with proof of delivery from the carrier, then it is considered to be delivered.

Further information can be found in our Returns Policy.